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Privacy Policies

Last updated: 5th May, 2023

At Seattle Support Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when using our website and services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

  1. Personal Information: We may collect personal information that you voluntarily provide to us when using our website, requesting our cleaning services, or communicating with us. This may include your name, contact details (such as phone number and email address), address, and any other information you choose to provide.

  2. Non-Personal Information: In addition to personal information, we may automatically collect certain non-personal information when you visit our website. This may include your IP address, browser type, operating system, and other technical information. This information helps us improve our website functionality, understand user preferences, and optimize our services.

How We Use Your Information

  1. Service Delivery: We use the information you provide to deliver our cleaning services to you. This includes scheduling appointments, assigning the appropriate cleaning staff, and ensuring the quality and efficiency of our services.

  2. Communication: We may use your contact information to communicate with you regarding your inquiries, service updates, appointment reminders, and any other relevant information related to our services.

  3. Improving Our Services: Your information allows us to analyze and improve our website and services. We may use non-personal information, such as IP addresses and browsing patterns, to understand user preferences, enhance user experience, and optimize our website's performance.

  4. Payment Processing: If you choose to make payments for our services, we may collect and use your personal information to process these transactions securely and efficiently.

  5. Legal Requirements: We may disclose your personal information if required by law, legal process, or regulatory authorities to comply with any applicable rules, regulations, or obligations.

Disclosure of Your Information

We understand the importance of safeguarding your personal information. We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or IT support providers. These third parties are contractually obligated to maintain the confidentiality and security of your information.

We may also disclose your information when required by law or if we believe that such disclosure is necessary to protect our rights, comply with legal obligations, or prevent fraud or potential harm.

Data Security

We take reasonable measures to protect the security of your personal information and maintain the confidentiality of your data. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will indicate the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us. Click Here We will address your inquiries as promptly as possible.

By using our website and services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.

PAYMENT CONFIRMATION – Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment. 

 

CANCELLATION POLICY – Customer can cancel their order/requested service within 24 hours; refunds will be made back to the payment solution used initially by the customer.

REFUND POLICY - ‘’Refunds will be done only through the Original Mode of Payment. Please allow for up to 45 days for the refund transfer to be completed.”

 

https://www.seattlesupportservices.com/ will not pass any debit/credit card details to third parties’’

‘’The https://www.seattlesupportservices.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’

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